These Terms and Conditions govern your use of Clean Wins, operated by Win Top Ltd under licence number ALSI-202505034-FI2 issued by the Anjouan Gaming Authority. By registering an account or using any part of this site, you agree to be bound by these terms in full. Please read them carefully before proceeding.

Player Eligibility and Account Responsibilities

You must be at least 18 years of age to register and play at Clean Wins. These terms apply to adult residents of the United Kingdom, who are eligible to register and participate subject to the conditions set out here. By creating an account, you confirm that you meet the minimum age requirement and that it is lawful for you to access and use gambling services in your jurisdiction.

You are permitted to hold only one account at Clean Wins. Duplicate or multiple accounts are strictly prohibited. If we identify that you hold more than one account, we reserve the right to close the additional accounts, void any associated bonuses, and withhold any winnings derived from those accounts pending review.

You are responsible for providing accurate, complete, and up-to-date information when registering and throughout your use of the site. This includes your name, address, date of birth, and payment details. You must also keep your login credentials secure and must not share them with any third party. We are not liable for losses arising from unauthorised access to your account where you have failed to maintain adequate security over your credentials. If you believe your account has been compromised, you must notify our support team promptly.

Bonuses, Deposits, Withdrawals, and Prohibited Conduct

When you activate a bonus, including the 250% Welcome Match up to £2,500, you agree to the applicable wagering requirements. The welcome bonus carries a 35x wagering requirement applied to the bonus amount. The minimum qualifying deposit is £20, and the maximum permitted bet while a bonus is active is £5. Attempting to circumvent wagering requirements through irregular betting patterns may result in the forfeiture of the bonus and any associated winnings.

The minimum deposit and minimum withdrawal threshold are each set at £20. Withdrawal requests are ordinarily processed within 0–24 hours, though additional clearance steps, including identity verification, may affect this timeline. We reserve the right to conduct verification checks before releasing funds, and you agree to cooperate fully with any such process.

Prohibited activities include, but are not limited to: operating multiple accounts, engaging in collusion with other players, exploiting software errors or vulnerabilities, and using automated tools or scripts to interact with the site. Any player found to have engaged in fraudulent play, abuse of promotional offers, or any activity intended to manipulate outcomes will have their account suspended or permanently closed. In such cases, deposits may be returned at our discretion, but bonuses and associated winnings will be voided.

We may update these Terms and Conditions from time to time. Where changes are material, we will make reasonable efforts to notify registered players. Continued use of the site following any update constitutes your acceptance of the revised terms. If you have a dispute regarding the application of these terms, you should contact our support team in the first instance. We will endeavour to resolve all disputes fairly and in a timely manner in accordance with our internal complaints procedure.